Anglian Security & Fire
Farthing Road Industrial Estate
- 01473 743000
- Bury St Edmunds
- 01284 723500
- 01206 765577
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Martyn Kenworthy – Group Loss Prevention Manager, Ridgeons Timber and Builders Merchant, East Anglia
I started with Ridgeons 12 years ago with responsibility for all aspects of security including the purchasing of security systems. At this time we used a number of different intruder alarm suppliers and we had very little CCTV coverage across the estate. Anglian Security were one of our suppliers and provided the alarm system and maintenance for 3 sites and I had only ever heard positive comments from the Managers that dealt with Anglian Security. Dealing with multiple companies proved problematic and led to differing standards, so in our desire to provide our branches with consistency we looked for a company that would over time become our preferred supplier.
Anglian Security rose to this challenge and through the hard work and commitment from the whole team and offering us consistently high levels of workmanship, value for money they now provide 99% of our alarm systems. During this time we also started to invest in CCTV and again offering all of the same benefits they became our only supplier of CCTV across the estate. They now also provide Fire Alarms to us providing us with one supplier for our new sites. The level of service far exceeds my expectations of a supplier offering these services, and occasionally when there is a problem it is dealt with in a quick and professional manner.
Robert Dakin, Technical Director provides the main liaison between Ridgeons and Anglian Security, with his dedication, high degree of attention to detail, problem solving, providing us information about new products or solutions without a hard sell, high degree of trust and the customer always coming first he has become a vital part of our Loss Prevention Strategy.
As a family and regional company ourselves, Ridgeons prefers to support similar businesses with similar values to support us and Anglian Security really deliver this to us.
I wouldn’t hesitate to recommend the Anglian Security to anyone looking for a supplier of security and safety systems.
We were very satisfied with the way our initial enquiry and subsequent survey were carried out. The engineer was brilliant and very professional he explained the operation fully and was extremely tidy. Anglian Security and Fire were very professional from the survey to the hand-over of the system. The whole process was very smooth and we can’t think of any ways to improve.
Everything was done in a real timely fashion which is exactly what we wanted. The day to day operation was fully explained by the engineer who was a very pleasant chap who worked efficiently and left everything spotless. Overall a very professional service, we have since recommended you to our friends and family.
The engineer did an excellent job from start to finish, we were consulted on the positioning of the control unit and sensors in each room. Our house was respected and any mess was cleared up. An excellent product and company, we would have no worries in recommending you
We were extremely pleased with how easy it was to change supplier on very short notice. All the engineers that have attended have represented your company well.